Privacy Policy

A web agency on the Gold Coast, we are committed to protecting your privacy. We understand that visitors and users of this website are concerned about their privacy and the confidentiality and security of any information that is provided to us. This privacy policy details how we generally manage your personal information and safeguard your privacy.

We may collect information about you where it is necessary for us to perform our functions. The information we collect about you depends on how and why you access the website, the information you choose to provide to us, and the types of information and services you request from us.

If you visit our website to browse, read or download information, our system may record anonymous information about the visit such as the number of pages visited and the duration of the visit, so we can evaluate site usage to make improvements. Your identity cannot be reasonably ascertained from this information.

Communication

If you communicate directly with us via e-mail, complete one of our online forms, or use one of our other interactive tools, some of the information that you submit may be personal information (that is, information from which you can be identified, such as your full name, street address, e-mail address, phone number, and so on).

If you choose to provide your personal information to us, it may be used in order to:

  • contact you in respect of a query you made;
  • provide the services that you require and ensure our site is relevant to your needs;
  • deliver services such as email bulletins (if you have requested them);
  • answer your requests and queries;
  • research and develop our products and services;
  • gain an understanding of your needs in order to provide a better service;
  • promote and market our services;
  • protect our intellectual property and ownership rights, or
  • fulfil any legal requirements.

We may disclose your personal information to other organisations that align with our goals to enable us to provide the services you have requested, or as otherwise permitted by law.

Contacting us online

We will not disclose your email address without first obtaining your consent. You should keep in mind that the transmission of information over the Internet is not always completely secure or error-free. In particular, email sent to or from this website and information you enter into forms on our web-pages and send to us may not be secure. You should therefore take special care in deciding what information you send to us via email and web-forms.

Why we use cookies on forms

When you visit our website, our server attaches a small data file called a “cookie” to your computer’s memory. Cookies are pieces of information that may be transferred to your computer’s memory when you visit a website for record keeping purposes. Most Web browsers are set to accept cookies. However, if you do not wish to receive any cookies you may set your Web browser to refuse cookies.

We use cookies to provide us with aggregate (anonymous) information on how people use our website and to help us to know what they find interesting and useful about our website’s design. We do not link this information back to your identity or other information that you have provided to us. Not only that, but we do not store any information that identifies you inside cookies.

Links to other websites

This website may contain links or references to other websites. Our privacy policy does not extend beyond our website. When visiting other sites via a link on our website, you should familiarise yourself with the linked website’s privacy policy.